Corona banner for tablet

Corona banner for phone

Home / Terms of Use

Terms of Use

Please read these terms and conditions (“Terms”) carefully before using the Direct Appliance Rentals Website and related services (“Website”), as by accessing, browsing or using the Website you will be deemed to have agreed to them. Please note that these Terms may be changed without notice from time to time, so you should refer to them regularly. By continuing to use the Website after the Terms have been varied, you will be deemed to have agreed to be bound by the variation.

Please read these Terms in conjunction with our Privacy Policy, as updated by us from time to time, which forms part of these Terms. This Website is owned and operated by Direct Appliance Rentals Pty Ltd ABN 87 179 432 447 (Australia Credit Licence 405 632) trading as Direct Appliance Rentals (“DAR”, “we”, “our” or “us”).

1. Pricing

Products shown are examples only and are subject to availability and price change. Full terms and conditions available on application. Weekly prices quoted are for 24 month agreements without extended warranty unless otherwise stated. Agreements can be for terms of 12, 24 or 36 months.

*Direct Appliance Rentals reserves the right to make an offer to the client to buyout their product at the end of the rental term.

2. Direct Appliance Rentals Referral Rewards

Should an existing Direct Appliance Rentals customer refer a new customer to Direct Appliance Rentals and that new customer nominates that existing customer as the person who referred them to Direct Appliance Rentals, and the new (referred) customer subsequently takes out an approved and active agreement with Direct Appliance Rentals, then Direct Appliance Rentals will mail to the existing customer (referrer) a $50 gift voucher, seven (7) days after that new (referred) customer has made their first rental agreement payment.

Direct Appliance Rentals notes that time delays are not intentional, but from time to time, a longer period may be required to mail a voucher to the customer (referrer).

If you believe you are entitled to a voucher and have not received the voucher, please email Direct Appliance Rentals on

Direct Appliance Rentals in its absolute discretion, may vary the value of a gift voucher from time to time, and the terms and conditions associated with its referral rewards offer.

3. Your Conduct

You agree that you will not use the Website for any purpose that is unlawful and will comply with all relevant laws and regulations. In particular you agree you will not:

(a) use the Website to send junk email, spam or chain letters or engage in unlawful marketing such as pyramid schemes;

(b) collect information of third parties by automated means (such as robots, spiders or scrapers) without permission;

(c) transmit or upload any material that contains viruses or any other harmful code;

(d) breach any laws or any copyright, patent, trade secret or other intellectual property, proprietary or privacy rights of any other party, or post any content that is copyright protected without the copyright owner’s written permission to use it;

(e) interfere with, impair or disrupt the Website, or attempt to gain unauthorized access to any accounts, systems, services or information;

(f) bully, stalk, abuse, intimidate, harass, cause distress or inconvenience to any other person;

(g) restrict or inhibit any other user from using or enjoying the Website;

(h) post or supply for publication via the Website any false, inaccurate, misleading, defamatory, discriminatory, racist, threatening, violent, obscene, offensive, obscene, graphic, pornographic, indecent, fraudulent or unlawful material; or

(i) misrepresent your identity or affiliation with any person or organization.

Direct Appliance Rentals reserves the right to take action as it deems appropriate in cases where the Website is used in breach of these Terms.

To the fullest extent permitted by you, you indemnify Direct Appliance Rentals including its related companies, affiliates, licensors and licensees, and its respective directors, officers, managements, employees, agents and contractors from and against all loss damage (including legal fees on a full indemnity basis), claims, demands, suits, liabilities, proceedings or actions that may arise or are incurred or suffered by you in connection with your use or access of the Website or any breach of these Terms.

4. Intellectual Property

All material and content on or via the Website including but not limited to any and all brands, logos, images, taglines, registered or unregistered trademarks, service marks, designs and products are Direct Appliance Rentals’ property or its licensors’ property, and subject to copyright, trademark and other intellectual property protection.

Unless otherwise indicated, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support, the Website, including text, graphics, logos, button icons, photos, video images, audio clips, and navigational and other software are owned and controlled and are reserved by Direct Appliance Rentals or its licensors.

You can copy material for your own personal use but you must not republish, copy, reproduce, transmit, distribute, sell, modify, adapt or use any part of the Website or any content on or via the Website in any other way, without Direct Appliance Rentals’ permission or as otherwise expressly permitted by the Website.

5. Termination & Changes

Direct Appliance Rentals may modify, suspend or discontinue the services available on the Website, or remove, modify, edit or supplement any content on the Website, at any time without notice in our absolute discretion.

We may terminate or suspend a user’s access to any part or all of the Website at any time, for any reason in our discretion including breach of these Terms, with or without notice.

The liability and indemnity provisions provided in these Terms will survive termination and all rights granted to us herein are otherwise reserved.

Images are indicative and representational only and Direct Appliance Rentals reserves the right to replace, change, alter or discontinue any item.

6. Liability

You are responsible for your use of the Website. The Website is provided on an ‘as is’ basis and is used at your own risk. While Direct Appliance Rentals has used its best endeavours to ensure that the information we have provided through the Website is correct and current at the time of publication, we do not accept responsibility for any error, omission or defect in the information.

To the fullest extent permissible by law, we do not, nor do our affiliated companies and respective directors, employees, agents and contractors:

(a) make any representation, warranty or endorsement of any kind, express or implied, as to the operation the Website, your access to the Website or results of your access, or the information, content, materials or products on the Website; or

(b) warrant that the functions on the Website will be uninterrupted or error-free, that any defects will be corrected or that the server which stores and transmits content to you is free of viruses or other harmful components.

Nothing in these Terms limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties or similar consumer protection laws in the State and Territories of Australia (“Non-Excludable Guarantees”). The limitations outlined in these terms will not operate to the extent that they are inconsistent with the Non-Excludable Guarantees.

Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, to the fullest extent permitted by law, Direct Appliance Rentals, its officers, management, employees, agents and contractors, exclude all terms, conditions, warranties, guarantees and representations, whether express or implied, and exclude all liability in contract, tort (including negligence), or otherwise for loss or damage (whether direct or indirect) in relation to the use, inability to use, or performance of the Website, any information, content, material, products or services made available via the Website, including without limitation any error, omission, technical malfunction, delay, interruption, interference, tampering, virus, bug, theft, destruction or unauthorized access to or alteration of the Website, or any damage to any computer or device.

7. Indemnity

You agree to indemnify and keep Direct Appliance Rentals, its affiliated companies and officers, employees, agents and contractors indemnified (“those indemnified”), in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which those indemnified may suffer or incur as a direct or indirect result of your willful or negligent act or omission with respect to the your use of the Website (or any part of it) or the violation of these Terms by you, or the infringement by you, of any intellectual property or other right of any person or entity.

8. Governing Law and Jurisdiction

These Terms are governed by and to be construed in accordance with the laws of the State of Victoria, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the Courts of Victoria, Australia. Direct Appliance Rentals’ failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

9. Social Media Terms of Use

All users of our Social Media sites agree to the Terms and Conditions which prohibit inappropriate comments.

For the purpose of users creating content on our sites, we define inappropriate use as:

  • Libels or defames
  • Obscene Pornographic
  • Abusive
  • Threatening
  • Infringes the intellectual property rights of any other person including (without limitation) infringing any person’s copyright or trademark
  • Illegal
  • Advocates illegal activity
  • Advertises or solicits funds or is a solicitation for or offer to supply goods or services
  • Any comment that falls under any of the above categories will be deleted

10. Contact Us

If you have any questions, comments, feedback, or want to report any breaches of these Terms, we would love to hear from you. Please complete the form available on the Contact Us page of the Website, or contact our Privacy Officer as below:

Phone:(03) 9111 5646
Fax:(03) 8256 0122
Postal:The Privacy Officer,
Direct Appliance Rentals Pty Ltd,
PO Box 6223, St Kilda Rd Central, Vic. 8008

We take such matters very seriously and we shall respond to any such concerns with you directly in a prompt fashion.

11. Information Statement

Please click here to view our Information Statement. This statement tells you about some of the rights and obligations of yourself and your lessor. It does not state the terms and conditions of your lease.


We can help you out with just about anything!

Simply fill in your details below to get our weekly email with the BEST SPECIALS going around!